Meridian Logistics
Rebuilding the order pipeline
Logistics & supply chain14 weeksSystems integration
Challenge
The problem
Meridian processed 4,000 orders per day across three warehouses, but the pipeline was held together by CSV exports, manual email handoffs and a shared Google Sheet that broke every Monday. Fulfillment errors were running at 12%, costing the company roughly $180K per quarter in returns and reshipping.
Solution
What we built
We designed an event-driven integration layer connecting their WMS, ERP and carrier APIs. Every order state change fires an event, downstream systems react in real time, and a monitoring dashboard gives the ops team a single view of every order in flight. We migrated warehouse by warehouse over six weeks, running the old and new systems in parallel until data parity was confirmed.
Results
By the numbers
Fulfillment errors
12% → 3.2%
Order processing time
45 min → 8 min
Quarterly savings
$180K
System uptime
99.97%
Tech stack
Tools used
Apache KafkaNode.jsPostgreSQLReact dashboardDockerAWS ECS
“LaxenTech rebuilt our order pipeline in 14 weeks. Fulfillment errors dropped 73% in the first month, and our ops team stopped dreading Monday mornings.”
Ravi Menon
VP Operations, Meridian Logistics
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